WHY FSR

We work hard to ensure the services we offer, the products we represent and the equipment we build are the best of the best. 
 
We want to be the leader in the rail equipment industry.  To do this, our plan is to market our ‘solution philosophy’ of doing business.  Our clients will know that no matter what their challenges are, we will provide results.  We want to provide a customer experience that they will not find anywhere else.  We want to be known as the company that influenced change in the industry.

1. 'Solution Philosphy'

Our Solution Philosophy way of thinking allows us to identify the needs of our client and customize a solution specific to those needs. By first listening to the specific requirements of our customers we are able to work with them and together devise a solution that will increase productivity and longeivity of their equipment and enable them to provide a service that is unique to their market.
 
Please visit our 'Solutions' section of this website to view specific examples of where we have put this idea to work.

2. One Stop Shop

FSR works hard to provide a one stop shop for all our products.  We want to do more than just sell or rent you a piece of equipment.  We understand the importance of providing a support network to our clients.
 
We have an exstensive parts inventory on hand and if we don't have it in stock and you need it we will bring it in and stock it for you.

FSR has full service shops in Surrey (just outside of Vancouver, BC), Prince George, BC, Saskatoon, SK and in Winnipeg, MB.  Our qualified staff are ready and equiped to meet your service needs.  We have set up service parnters throughout the country and have mobile mechanics to ensure we can meet your service needs.

3. Team Concept

Our "customer is part of the team" approach will not only enable us to build and supply better products but it will allow us to create a relationship with our customer that lasts beyond the first sale.

4. Solutions

We take our clients toughest challenges and turn them into an FSR solution.

5. We will not say 'No'

No matter how unique or difficult the job, we have a history of saying yes, and we deliver on our promises.  When there is something that everyone else says can’t be done, we will take on that challenge.

6. Our people are constantly learning and growing.

Today, we understand that yesterday’s knowledge isn’t good enough.  At FSR, we expect our people to continue to develop their knowledge and skills.  Our people know that our learning philosophy is what will drive our company to become the industry leader.

7. Creative ideas that develop into the final outcome

Our creative approach defines our builds.  We have familiarized ourselves with every facet of the business.  So, when it comes time to solve your problem, we promote creative suggestions that develop into an answer that will provide results.

8. We Offer Total Value

We will commit and maintain our competitive business acumen.  When comparing quality, service and price, we will always offer the most value.    

9. Service That Truly Will Bend Over Backwards

We want to be known as the company that goes beyond the call of duty.  For FSR, servicing our clients means that we do whatever it takes so that our clients are out working and making a profit.